Refund Policy

Effective Date: 04-09-2023

1. Refund Eligibility
   a. Product Returns: We accept returns and offer refunds on products purchased through our website (www.haldiramsminutekhana.com) within [number] days of the purchase date.
   b. Eligibility Criteria: To be eligible for a refund, the following criteria must be met:
   The product must be in its original packaging and condition.
   Proof of purchase, such as the order number or receipt, must be provided.
   The request for a refund must be made within the specified return period.
2. Refund Process
   a. Initiating a Refund: To request a refund, please contact our customer support team at frozen.support@haldirams.com. Include the following information in your request:
   Your name and contact information.
   The order number and date of purchase.
   A brief explanation of the reason for the refund request.
   Any relevant supporting documentation or images.
   b. Review and Approval: We will review your refund request and notify you of the approval or rejection of your request. We may request additional information if necessary.
   c. Refund Method: If your refund is approved, it will be processed using the same payment method used for the original purchase. Please allow [number] business days for the refund to be credited to your account.
3. Non-Refundable Items
   a. Digital Products: We do not offer refunds for digital products, including downloadable content and digital gift cards, unless there is a technical issue or error on our part that prevents access to the product.
   b. Custom Orders: Customized or personalized orders are not eligible for refunds unless there is a defect or error in the customization process.
4. Shipping Costs
   a. Return Shipping: If a return is required as part of the refund process, you may be responsible for return shipping costs unless the return is due to a product defect or error on our part.
5. Cancellation of Orders
   a. Order Cancellation: You may cancel your order before it is shipped. Once the order has been shipped, our standard refund policy applies.
6. Contact Information
   If you have any questions or concerns regarding our refund policy, please contact us at frozen.support@haldirams.com or at the physical address provided on our website.
7. Changes to this Refund Policy
   We may update this Refund Policy to reflect changes in our refund practices or legal requirements. The updated Refund Policy will be posted on our website, and the effective date will be revised accordingly.
   By making a purchase through www.haldiramsminutekhana.com, you acknowledge and agree to our Refund Policy.

Last Updated: 04-09-2023